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Emergency Towing: What to Do When Stranded in Melbourne

Being stuck due to a vehicle breakdown or accident may be stressful, especially on Melbourne’s congested roadways. Knowing what procedures to follow will help you stay safe and prevent more damage to your car. Here’s a complete guide on dealing with emergency towing in Melbourne, highlighting the significance of expert help.

Steps to Take When You Need an Emergency Towing Situation

When you require emergency towing services, you must move quickly and carefully to resolve the problem. Here are the necessary actions to take while dealing with an emergency towing situation:

Step 1: Stay Calm and Assess the Situation

Staying calm is the first thing to do. If feasible, pull over in an area that is secure, like the roadside or a neighbouring parking lot. Turn on your warning lights to make other cars aware of your presence.

Step 2: Ensure Personal Safety

Following an accident or breakdown, thoroughly assess yourself and your passengers for injuries. If someone is hurt, call emergency services immediately at 000. Moving someone who is critically injured should be avoided unless they are in immediate danger, since it may worsen their injuries. While waiting for medical aid to come on the scene, be calm and prioritise safety. Your prompt and cautious response can make a big difference in ensuring everyone’s safety following an event.

Step 3: Contact a Professional Towing Service

For dependable emergency roadside towing in Melbourne, contact a trustworthy towing company like One Stop Towing. You are welcome to contact us for urgent assistance. To speed up the towing procedure, submit your location and vehicle data.

Step 4: Provide Essential Information

When contacting the towing company, be ready to share the following details:

Your location (including nearby landmarks)

Type of vehicle (car, truck, motorcycle, etc.)

Nature of the problem (accident, mechanical failure, flat tyre, etc.)

Any special considerations (e.g., if your vehicle requires machinery towing in Melbourne)

Step 5: Follow Safety Guidelines While Waiting

While waiting for the towing service to arrive:

  • Stay inside your car if it is safe to do so.
  • Keep your seatbelt secured.
  • Avoid standing near the road or in busy places.
  • If you must escape your car, keep a safe distance from traffic.

Step 6: Await Professional Assistance

When the towing service comes, it’s critical to carefully follow their directions to ensure your vehicle is properly secured and prepped for removal. These certified personnel are equipped to handle your vehicle securely and effectively, minimising extra damage throughout the towing procedure. They will utilise expert equipment and procedures to adequately secure your car before transferring it to your desired location or a reputed repair facility. By working closely with the towing pros, you can secure a seamless and dependable resolution to your emergency towing problem.


When your car breaks down or is involved in an accident in Melbourne, you can rest certain that professional towing services are only a phone call away. One Stop Towing offers trustworthy emergency towing services that are suited to your unique needs and preferences. Maintain your safety by remaining watchful on Melbourne’s congested roads, and trust us to help you immediately and professionally when you need it most.

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